Frequently Asked Questions

The World’s Largest Super Bowl Watch Party at Sea

Thank you for visiting our Frequently Asked Questions page! Below, you’ll find answers to many common questions about your upcoming Super Cruise experience aboard Oasis of the Seas. For additional information, we often refer to the Royal Caribbean website, which has extensive details on pre-cruise preparation, onboard life, photos, videos, and more. We look forward to welcoming you to an unforgettable journey!

What Does My Super Cruise Fare Include?

Your Super Cruise fare includes everything that all guests enjoy aboard Oasis of the Seas, plus exclusive Super Cruise group amenities and activities:

Ship Accommodations & Ocean Transportatio
Most Meals & Select Beverages Onboard
Onboard Entertainment
Exclusive Group Events: Private parties, “Big Grid’ squares, and other Super Cruise-only activities

Important Note: Guests who do not book in the Super Cruise Group are not eligible to attend our private group functions or participate in Super Cruise group events (e.g., sideboard sales, daily ding dong, LCR, Super Poker, cocktail parties) and will not be cross-referenced for group dining.

When Should I Book My Reservation?

We (the Super Crew at KHM Travel Group) are accepting reservations now and will continue until cabins sell out. Past Super Cruises have filled as early as summertime, so book early to secure the best cabin locations-especially if you prefer suites or balcony cabins. Last-minute bookings rarely offer lower rates or prime cabin choices.

What Forms of Payment Are Accepted?

The Super Crew at KHM Travel Group processes payments directly with Royal Caribbean International using:

Credit Cards: Visa, MasterCard, Discover, American Express
Debit Cards: Processed immediately upon receipt to avoid declined transactions

Tip for Onboard Purchases:
Check with your bank about any daily spending limits on your debit card to prevent issues while on the ship.

What Identification Do I Need for Travel?

U.S. Citizens

Recommended: Valid Passport
Alternative: Original state-issued birth certificate (no photocopies!) plus government-issued photo ID

If your name has changed (e.g., marriage), carry supporting documents or have a passport in your married name.

Non-U.S. Citizens

Passport from your country of citizenship, plus any required visas

Passenger Responsibility: Ensuring you have proper travel documents is your responsibility. If you lack the required identification, you can be denied boarding with no refund. Please visit the U.S. State Department website for the most up-to-date information.

“Closed-Loop” Cruises (U.S. Citizens):
If you depart from a U.S. port, only visit destinations in the Western Hemisphere, and return to the same U.S. port, you may present a government-issued photo ID plus proof of citizenship. However, some foreign ports may still require a passport. Check with Royal Caribbean to confirm

When Will I Receive My Cabin Number and Booking Number?

If you book early, the Super Crew will assign your cabin number promptly— especially if you have location preferences. This is crucial for securing popular areas on the ship. If a “TBA” cabin is necessary, you will still receive a confirmed cabin number and booking number before you sail. Keep in mind, friends who book later may end up in a different part of the ship.

When Will I Receive My Tickets and Travel Information?

All cruise tickets are issued as E-tickets, accessible via the Royal Caribbean App. You will receive instructions on how to:

Complete online registration
Access and print your “E-docs,” including cruise tickets and luggage tags

What If I Need to Cancel My Super Cruise Vacation?

Cancellation charges are based on the date you notify us:

Cancellation Date	Fee per Person
Up to April 30, 2025	$50
May 1 – August 1, 2025	$100
August 2 – September 15, 2025	$200
September 16 – November 7, 2025	$250
November 8 – December 10, 2025	50% of total cabin charges
After December 10, 2025	No refund

Promotional Fares

If you book under a special fare (e.g., triple/quad accommodations, BOGO offers), those fare rules (including deposit and cancellation terms) override the group terms listed here. Additionally, Super Cruise Program Fees added to a promotional fare are non-refundable at any time.

Change Fees

Changes to your reservations will incur a $25 per change fee and will be added to your booking.
- Examples of changes are:
  - Roommate name change
  - Cabin category change
  - Changes in occupancy that require moving to a new cabin
  - Etc.
Changes to both guests in a reservation are not permitted by cruise line. You may change your roommate’s name if you are replacing them but “double name changes” are not allowed; a full cancellation is required if both original guests cannot travel.

Late Payments

The final payment date is firm; no extensions can be granted.

Replacing Your Reservation

If you find someone to take your place, the cruise line may waive certain cancellation or name change fees at its discretion. The Super Crew will attempt to re-sell your cabin but cannot guarantee a replacement.

Acceptance of Terms

Your reservation implies consent to these terms. If you disagree, you have 14 days from booking to cancel and receive a full refund (unless you book within 90 days of sailing or under a promotional fare with stricter terms).

Do You Offer Travel Insurance?

Yes! We highly recommend purchasing travel insurance for peace of mind. Allianz Travel Insurance is one option that covers many unforeseen travel mishaps and emergencies, ensuring you can relax and enjoy your vacation without worry.

Do You Offer a Pre-Cruise Hotel Option?

We will post details about our Pre-Cruise Hotel option www.supercruise2026.com once they become available.

Where Can I Find More Information?

Royal Carribean’s FAQ section offers additional details on a wide range of topics. Visit their FAQ page for more in-depth answers.

Thank You For Visiting Our FAQ!

We look forward to sailing with you on the Oasis of the Seas for the 2026 Super Cruise-the World’s Larger Super Bowl Watch Party at Sea!